Customer Service Representative

Shelter Island Veterinary Hospital

San Diego, CA, United States
$20.00 - $21.00ph doe; not specified; pyrt-time he...
On-site
Greeting pet parents and vips
Answering phones with a smile
Managing check-ins and check-outs
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and handling payments.
  • We offer part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.

Salary

$20.00 - $21.00/hour DOE; Not specified; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • greeting pet parents and VIPs
  • answering phones with a smile
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints professionally
  • keeping the lobby clean
  • people-person and pet-person

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • juggling phones and customers

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter