The role involves designing and scaling strategies to increase retention, accelerate upsell and cross-sell, and expand advocacy across the customer lifecycle
Job Summary
The role involves designing and scaling strategies to increase retention, accelerate upsell and cross-sell, and expand advocacy across the customer lifecycle.
LogicMonitor is an AI-first hybrid observability platform that delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
The ideal candidate will lead a high-performing team focused on adoption, expansion, and advocacy through data-driven campaigns and executive programs.
Matching Summary
The role involves designing and scaling strategies to increase retention, accelerate upsell and cross-sell, and expand advocacy across the customer lifecycle.
Skills & Requirements
Must-have
10+ years B2B enterprise marketing experience
5+ years leading Customer or Advocacy Marketing
Executive engagement program development
Salesforce CRM and marketing automation tools
SaaS or observability software background
Nice-to-have
AI-driven engagement tools expertise
High employee satisfaction culture fit
Strategic account partnership experience
Data-driven campaign optimization skills
Key Requirements
10+ years of B2B enterprise marketing experience
5+ years leading Customer or Advocacy Marketing programs
Experience with Salesforce and marketing automation platforms
Proven track record in SaaS or infrastructure software