Executive Customer Service

DKSH Corporate Shared Services Center Sdn Bhd

Petaling Jaya, MY
On-site
Sales order creation
Outbound supply chain management
Warehouse and lsp coordination
Responsible for timely and accurate Sales Order and Delivery Order creation in SAP, including communication with all relevant stakeholders regarding stock availability, delivery lead-times and customer requirements

Job Summary

  • Responsible for timely and accurate Sales Order and Delivery Order creation in SAP, including communication with all relevant stakeholders regarding stock availability, delivery lead-times and customer requirements.
  • Efficiently manage outbound supply chain processes to ensure timely and accurate delivery, order changes and cancellations, and coordination with various stakeholders including status updates for customers and relevant internal teams.
  • Ensure all outbound shipments comply with trade regulations and applicable customs requirements, applying knowledge of trade mechanisms to maintain accurate documentation.

Matching Summary

Responsible for timely and accurate Sales Order and Delivery Order creation in SAP, including communication with all relevant stakeholders regarding stock availability, delivery lead-times and customer requirements.

Skills & Requirements

Must-have

  • Sales order creation
  • Outbound supply chain management
  • Warehouse and LSP coordination
  • Trade and customs compliance
  • Customer invoicing and cash collection
  • Inventory management support

Nice-to-have

  • Proactive issue identification
  • Effective stakeholder communication
  • Collaboration with internal teams

Key Requirements

  • Degree in Supply Chain Management, Logistics, Business Administration, or related field
  • Prior work experience in customer service, outbound logistics, supply chain, or distribution management

Work Rights

Not specified

Tailored Resume

Cover Letter