Assistant Relationship Manager

Capital One

Jericho, NY, United States
Jericho, ny: $75,400 - $86,100 annual; other locat...
Onsite
High school diploma or ged equivalent
2+ years sales or customer service experience
Strong multitasking and attention to detail
The Assistant Relationship Manager serves as the main point of contact for dealer customer service escalations and provides high-touch concierge service

Job Summary

  • The Assistant Relationship Manager serves as the main point of contact for dealer customer service escalations and provides high-touch concierge service.
  • This role requires managing outstanding dealer sales items such as agreements, cancellations, title issues, and receivables while collaborating cross-departmentally.
  • Candidates must be available to work in-office five days a week during the first 90-day training period and cover approximately three Saturdays per month.

Matching Summary

The Assistant Relationship Manager serves as the main point of contact for dealer customer service escalations and provides high-touch concierge service.

Salary

Jericho, NY: $75,400 - $86,100 annual; Other locations subject to local pay ranges; Part-time roles prorated based on hours worked

Skills & Requirements

Must-have

  • High School Diploma or GED equivalent
  • 2+ years Sales or Customer Service experience
  • Strong multitasking and attention to detail
  • Effective communication skills
  • In-office work availability

Nice-to-have

  • Associate's Degree preferred
  • Quality assurance strengths
  • Process management background
  • Problem-solving mindset
  • Energetic and fun personality

Key Requirements

  • High School Diploma, GED or Equivalent certification
  • 2+ years of Sales or Customer Service Experience
  • No visa sponsorship provided for new applicants

Work Rights

Not specified

Tailored Resume

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