Technical Advisor

Hewlett Packard Enterprise

Hybrid
Advanced troubleshooting skills
Hardware and software knowledge
Customer service skills
HPE Operations provides expertise to advise, integrate, and accelerate customers’ digital transformation outcomes

Job Summary

  • HPE Operations provides expertise to advise, integrate, and accelerate customers’ digital transformation outcomes.
  • The role involves resolving technical issues, mentoring employees, and representing the company at customer locations and industry events.
  • HPE offers comprehensive health and wellbeing benefits, personal and professional development programs, and an inclusive work culture.

Matching Summary

HPE Operations provides expertise to advise, integrate, and accelerate customers’ digital transformation outcomes.

Skills & Requirements

Must-have

  • Advanced troubleshooting skills
  • Hardware and software knowledge
  • Customer service skills
  • ITIL knowledge
  • Case management database proficiency
  • Phone and remote support experience

Nice-to-have

  • Mentoring and training peers
  • Ability to lead technical action plans
  • Excellent verbal and written communication
  • Analytical and problem solving skills
  • Ability to manage ambiguity
  • Growth mindset

Key Requirements

  • First Level University degree or equivalent experience
  • 5-7 years relevant technology experience
  • Relevant industry qualifications where applicable

Work Rights

Not specified

Tailored Resume

Cover Letter