Customer Experience Advisor | S1 | Retail Banking | Lewisham Branch

Santander

Lewisham, United Kingdom
Base: £28,800; benefits: £500 annual cash allowanc...
Onsite (35 hours per week, monday to saturday)
Customer service delivery
Effective customer communication
Handling day-to-day transactions
Santander is seeking a Customer Experience Advisor for their Lewisham Branch, where the successful candidate will engage with customers to provide exceptional service. The role involves assisting with transactions, addressing queries, and enhancing the overall customer experience while working in a flexible, team-oriented environment

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking and innovation.
  • You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, and building relationships.
  • Benefits include a starting salary of £28,800 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Lewisham Branch, where the successful candidate will engage with customers to provide exceptional service. The role involves assisting with transactions, addressing queries, and enhancing the overall customer experience while working in a flexible, team-oriented environment.

Salary

Base: £28,800; Benefits: £500 annual cash allowance

Skills & Requirements

Must-have

  • Customer service delivery
  • Effective customer communication
  • Handling day-to-day transactions
  • Answering customer calls
  • Building customer relationships

Nice-to-have

  • Go above and beyond for customers
  • Flexible and can-do approach
  • Openness to broad range of activities
  • Adaptable to business needs

Key Requirements

  • Proven customer service experience
  • Right to work in the UK

Work Rights

Right to work in the UK

Sponsorship: available

Tailored Resume

Cover Letter