Healthcare Customer Service Representative (taguig Walk In)

Cloudmed

Taguig City, Philippines
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Patient education on billing
Payment processing
Dispute resolution
** Cloudmed is seeking a Healthcare Customer Service Representative for an on-site position in Taguig City, Philippines. The role involves providing customer service support related to billing, payment processing, patient education, and coordination with healthcare providers. **

Job Summary

  • You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility, appointment setting, treatments and follow ups, patient support, also, coordination with the doctor’s office to secure authorization, among others.
  • Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.
  • Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world.

Matching Summary

Match Score: 75

** Cloudmed is seeking a Healthcare Customer Service Representative for an on-site position in Taguig City, Philippines. The role involves providing customer service support related to billing, payment processing, patient education, and coordination with healthcare providers. **

Skills & Requirements

Must-have

  • patient education on billing
  • payment processing
  • dispute resolution
  • insurance verification
  • appointment setting

Nice-to-have

  • evolving healthcare setting
  • innovative solutions
  • rewarding interactions
  • collaboration and freedom

Key Requirements

  • 2 years of college education
  • 1 year BPO experience (Medical Allied)
  • 2 years BPO voice experience (Non-Medical Allied)
  • Onsite setup in BGC, Taguig
  • Flexible with graveyard and rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter