Escrow Specialist Ii

Pennsylvania Housing Finance Agency

Exceptional customer service skills
Process automated tax files via corelogic
Review and process delinquent tax bills
This position handles various tasks related to the escrow function of mortgage servicing, especially as it pertains to real estate taxes

Job Summary

  • This position handles various tasks related to the escrow function of mortgage servicing, especially as it pertains to real estate taxes.
  • The role requires exceptional customer service skills to handle inquiries and complaints through the Escrow phone queue professionally.
  • Organizational and planning skills are essential to prioritize and meet deadlines when processing Tax Files and researching tax claims.

Matching Summary

This position handles various tasks related to the escrow function of mortgage servicing, especially as it pertains to real estate taxes.

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Process automated tax files via CoreLogic
  • Review and process delinquent tax bills
  • Run reports for unpaid real estate taxes
  • Scan loan documents into imaging system

Nice-to-have

  • Ability to work under pressure
  • Maintain positive attitude with customers
  • Familiarity with IBM iSeries/AS400 systems
  • Experience with ICE MSP systems

Key Requirements

  • Two to three years' experience in real estate taxes
  • Associates degree-or higher preferred
  • Computer proficiency in MS Office-Word, Excel and Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter