You will play a vital role in managing the customer experience and building a successful career trajectory during a digital transformation in logistics
Job Summary
You will play a vital role in managing the customer experience and building a successful career trajectory during a digital transformation in logistics.
The role involves daily interaction with internal and external stakeholders and direct customer contact, handling front office activities for Ocean, BKS, and Landside products.
Maersk offers a motivating and pioneering environment with modern talent development initiatives, competitive benefits, and global career opportunities.
Matching Summary
You will play a vital role in managing the customer experience and building a successful career trajectory during a digital transformation in logistics.
Skills & Requirements
Must-have
Customer experience management
Case management interaction
Booking issuance and amendment
Advanced English proficiency
Microsoft Excel proficiency
Telephone customer service
Nice-to-have
Problem solving skills
Time management and self-organization
Teamwork and interpersonal communication
Digital transformation environment
Diverse and inclusive workplace
Key Requirements
Bachelor's degree in Administration, Foreign Trade, or related fields
Experience in customer service within the logistics sector