Float Teller

MTB (M&T Bank)

Troy, New York, United States
Base: $18.00 - $26.21 hourly; bonus/equity: not sp...
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Digital engagement
Lobby management
Transactional processing
** M&T Bank is seeking a Float Teller in Troy, New York, responsible for enhancing customer experience through various banking transactions and lobby management. The role involves traveling between branches to assist with customer needs and ensuring compliance with banking policies. **

Job Summary

  • As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
  • Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
  • The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.

Matching Summary

Match Score: 75

** M&T Bank is seeking a Float Teller in Troy, New York, responsible for enhancing customer experience through various banking transactions and lobby management. The role involves traveling between branches to assist with customer needs and ensuring compliance with banking policies. **

Salary

Base: $18.00 - $26.21 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • digital engagement
  • lobby management
  • transactional processing
  • customer service standards
  • digital demonstrations
  • cash handling experience

Nice-to-have

  • empathy
  • customer centricity
  • flexibility and adaptability
  • digital fluency
  • entrepreneurial spirit
  • critical thinking

Key Requirements

  • High school diploma or equivalent
  • Minimum of 6 months customer service experience
  • Ability to easily travel between branches
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proven ability to demonstrated exceptional customer service
  • Well-organized
  • Proven time management skills
  • Proven prioritization skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter