Base: $18.00 - $26.21 hourly; bonus/equity: not sp...
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Digital engagement
Lobby management
Transactional processing
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M&T Bank is seeking a Float Teller in Troy, New York, responsible for enhancing customer experience through various banking transactions and lobby management. The role involves traveling between branches to assist with customer needs and ensuring compliance with banking policies.
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Job Summary
As a Float Teller, you will specialize in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Float Teller in Troy, New York, responsible for enhancing customer experience through various banking transactions and lobby management. The role involves traveling between branches to assist with customer needs and ensuring compliance with banking policies.
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Salary
Base: $18.00 - $26.21 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
digital engagement
lobby management
transactional processing
customer service standards
digital demonstrations
cash handling experience
Nice-to-have
empathy
customer centricity
flexibility and adaptability
digital fluency
entrepreneurial spirit
critical thinking
Key Requirements
High school diploma or equivalent
Minimum of 6 months customer service experience
Ability to easily travel between branches
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service