Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference
Job Summary
Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference.
The role involves greeting patients courteously, completing registration and admission processes, verifying insurance, and collecting payments while maintaining confidentiality.
The employer is an Equal Opportunity Employer and maintains compliance with privacy and safety standards, providing reasonable accommodations for individuals with disabilities.
Matching Summary
Ochsner Health is committed to serving, healing, leading, educating, and innovating with dedicated employees making a difference.
Skills & Requirements
Must-have
patient scheduling and registration
insurance verification and benefits knowledge
point-of-service collections
customer service in healthcare setting
data entry and information retrieval
knowledge of billing regulations
Nice-to-have
effective verbal and written communication
conflict resolution skills
collaborative teamwork
adaptability to patient populations
time management skills
decision making and analytical skills
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Preferred Associate’s degree
Preferred healthcare certifications (CHAM, CHAA, Medical Assistant)
Ability to work 2:30pm-11:00pm shifts including weekends and holidays