楼层服务员 Floor Attendant

IHG Hotels & Resorts

China
On-site
Clean guest rooms according to standards
Report damage and maintenance issues
Handle guest requests courteously
IHG Hotels & Resorts is seeking a Floor Attendant in China responsible for cleaning and maintaining guest areas, replenishing supplies, and ensuring guest services are met. The role emphasizes adherence to hotel standards, reporting issues, and supporting overall guest satisfaction

Job Summary

  • The role involves cleaning and maintaining guest rooms, corridors, and storage areas according to strict hotel standards.
  • Employees must promptly address guest requests, report complaints, and handle lost and found items with courtesy.
  • The position requires adherence to health, safety, and hygiene policies while performing daily tasks like floral arrangement and valet services.

Matching Summary

Match Score: 85

IHG Hotels & Resorts is seeking a Floor Attendant in China responsible for cleaning and maintaining guest areas, replenishing supplies, and ensuring guest services are met. The role emphasizes adherence to hotel standards, reporting issues, and supporting overall guest satisfaction.

Skills & Requirements

Must-have

  • Clean guest rooms according to standards
  • Report damage and maintenance issues
  • Handle guest requests courteously
  • Maintain equipment cleanliness
  • Follow health and safety policies

Nice-to-have

  • Create floral arrangements
  • Perform valet services
  • Process laundry orders
  • Work in a team environment
  • Adhere to grooming standards

Work Rights

Not specified

Tailored Resume

Cover Letter