To represent the assigned accounts internally as a ‘Customer Service ambassador‘ towards all cross functions and manage all interfaces, aligned with the Sales team in order to achieve commercial goals
Job Summary
To represent the assigned accounts internally as a ‘Customer Service ambassador‘ towards all cross functions and manage all interfaces, aligned with the Sales team in order to achieve commercial goals.
To response internal and external customers in terms of their calls and e-mails relating to delivery, shipment, reorder, order transfer, order cancellations and order adjustment to ensure providing highly quality of customer service in a timely manner.
To support to communicate credit issues & Holding order Status internally on daily basis.
Matching Summary
To represent the assigned accounts internally as a ‘Customer Service ambassador‘ towards all cross functions and manage all interfaces, aligned with the Sales team in order to achieve commercial goals.