Business Process Analyst

Rockwell Automation Ltd

Bogota, Colombia
Hybrid (expected to work at a rockwell location at least mondays, tuesdays, and thursdays)
Accomplish operational processes transaction
Execute defined operation tasks
Resolve customer queries and complaints
Rockwell Automation is seeking a Business Process Analyst to join their Optimization, Enablement & Governance team in Bogota, Colombia. The role focuses on improving operational processes, enhancing efficiency, and implementing continuous improvements while maintaining high-quality standards

Job Summary

  • The Business Process Analyst will work with stakeholders to build operational process transactions and guide process optimization, enhancement, continuous improvement, and potential automation.
  • Key responsibilities include executing operational tasks, resolving customer queries within SLAs, optimizing processes for efficiency, and creating documentation like SOPs and training materials.
  • The role requires a Bachelor's degree, advanced English, and offers comprehensive wellbeing programs, volunteer time off, and a digital course library for professional development.

Matching Summary

Match Score: 85

Rockwell Automation is seeking a Business Process Analyst to join their Optimization, Enablement & Governance team in Bogota, Colombia. The role focuses on improving operational processes, enhancing efficiency, and implementing continuous improvements while maintaining high-quality standards.

Skills & Requirements

Must-have

  • accomplish operational processes transaction
  • execute defined operation tasks
  • resolve customer queries and complaints
  • optimize operational processes for efficiency
  • implement new processes and create documentation
  • analyze data and create reports

Nice-to-have

  • continuous improvement and automation
  • problem-solving and critical thinking
  • collaboration in a matrix environment
  • analytical and conceptual expertise
  • work on own initiative

Key Requirements

  • Bachelor's degree mandatory
  • Advanced English proficiency
  • 1 year of experience as Business Process Analyst
  • Expertise with SAP – CRM, ERP, ECC
  • Knowledge of MS Office suite
  • CI & Lean Awareness

Work Rights

Not specified

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