Customer Service Representative

Storyroadvet Inc

Dogaholics, IL, United States
Base: $17.00 - $17.50ph; bonus/equity: tips; benef...
Customer service experience
People and pet person
Multi-line phones
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, and keeping the lobby clean.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.00 - $17.50/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $17.00 - $17.50/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • customer service experience
  • people and pet person
  • multi-line phones
  • computer systems
  • problem solving skills
  • handling complaints professionally

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • organized rockstar
  • patience of a preschool teacher

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter