Customer Service Representative - Team Lead

R1 RCM Inc.

Kyle, TX, United States
Base: $18.08 - $25.25 ph; bonus/equity: not specif...
Confident multi-tasker
Quick study with technology
Type and answer phones
As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and quickly while listening with compassion

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and quickly while listening with compassion.
  • To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones, and you will be prepared to see illness and injuries.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career, with a competitive benefits package.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital, answering questions during registration and building trust by collecting information accurately and quickly while listening with compassion.

Salary

Base: $18.08 - $25.25 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Confident multi-tasker
  • Quick study with technology
  • Type and answer phones
  • Listen with compassion
  • Work across multiple screens
  • Collect patient and insurance information

Nice-to-have

  • Launch healthcare career
  • Contribute boldly
  • Explore new career paths
  • Meaningful work

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 1 year medical environment experience
  • Up to date on all vaccinations
  • Pass a drug test
  • Pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter