Customer Service Representative

Stone House Animal Hospital

Marshfield, MA, United States
Base: $19.00 to $25.00ph; bonus/equity: not specif...
Not specified
Strong communication skills
Team oriented mindset
Fast-paced environment experience
Stone House Animal Hospital is seeking a Customer Service Representative to join their team. The ideal candidate should have experience in customer service, especially in a veterinary or healthcare setting, and possess strong communication skills

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, processing billing transactions, and maintaining accurate patient records.
  • The company offers competitive wages, medical/dental benefits, paid time off, 401(k) matching, and a supportive collaborative environment.

Matching Summary

Match Score: 85

Stone House Animal Hospital is seeking a Customer Service Representative to join their team. The ideal candidate should have experience in customer service, especially in a veterinary or healthcare setting, and possess strong communication skills.

Salary

Base: $19.00 to $25.00/hr; Bonus/Equity: Not specified; Benefits: Medical/dental, PTO, 401(k)

Skills & Requirements

Must-have

  • Strong communication skills
  • Team oriented mindset
  • Fast-paced environment experience
  • High standard of care maintenance
  • Professional client interaction

Nice-to-have

  • Empathy in emotional situations
  • Active listening abilities
  • Sales promotion awareness
  • Organized reception area maintenance
  • Online booking system familiarity

Key Requirements

  • High school diploma or equivalent
  • Two years previous experience preferred
  • Prior customer service experience preferred
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter