Patient Service Representative (psr) - Cancer Care

Advocate Health

Aurora, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration and scheduling
Insurance verification and co-pays
Customer service skills
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Offers various assistance to patients, performs visit closure, and may educate staff and providers on insurance requirements.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • patient registration and scheduling
  • insurance verification and co-pays
  • customer service skills
  • electronic mail and Microsoft Office
  • basic medical terms and abbreviations

Nice-to-have

  • resource to other staff
  • fast-paced environment
  • attention to detail and accuracy
  • keyboarding/data entry speed and accuracy

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • patient scheduling experience
  • registration experience
  • medical clinic reception experience

Work Rights

Not specified

Tailored Resume

Cover Letter