Microsoft office proficiency including outlook word excel
Just is seeking a Customer Service Representative for their hybrid team in Reigate, UK, requiring strong customer service and telephony experience. The role involves answering customer queries and maintaining excellent customer relations while working in a supportive environment
Job Summary
The role involves acting as a first point of contact for UK Retail and Life Time Mortgage customers to ensure they receive minimal effort and feel cared for.
Employees will answer inbound calls, make outbound calls to third parties like solicitors and GP surgeries, and produce quotes over the telephone.
The company offers a competitive salary, pension scheme, life assurance, and a generous annual bonus based on individual and company performance.
Matching Summary
Match Score: 85
Just is seeking a Customer Service Representative for their hybrid team in Reigate, UK, requiring strong customer service and telephony experience. The role involves answering customer queries and maintaining excellent customer relations while working in a supportive environment.
Salary
Competitive salary; Generous annual bonus scheme; Pension scheme and life assurance included
Skills & Requirements
Must-have
Previous telephony customer services experience
GCSE level education in English and Maths
Microsoft Office proficiency including Outlook Word Excel
Nice-to-have
Passion for delivering great customer service
Ability to explain complex information simply
Willingness to go the extra mile
Key Requirements
GCSE passes in English and Maths at grade C or above
Previous experience within a telephony customer services function