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Workday Inc. is seeking a Renewals Management Specialist to manage the end-to-end renewal process for a high-volume portfolio of specialized product accounts. The ideal candidate should have experience in customer-facing roles within a B2B environment, preferably in SaaS, and possess strong analytical and communication skills.
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Job Summary
This role serves as a strategic customer-facing position coordinating the end-to-end renewal cycle for a high-volume segment of Workday's global specialized product portfolio.
The team operates as a critical link between Sales, Customer Success, Deal Operations, Finance, and Legal to minimize churn and maximize contract value.
Workday offers a culture rooted in integrity and empathy where employees are trusted to take risks and supported by a company invested in their long-term growth.
Matching Summary
Match Score: 75
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Workday Inc. is seeking a Renewals Management Specialist to manage the end-to-end renewal process for a high-volume portfolio of specialized product accounts. The ideal candidate should have experience in customer-facing roles within a B2B environment, preferably in SaaS, and possess strong analytical and communication skills.
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Skills & Requirements
Must-have
4+ years B2B sales or renewals experience
Fluent in English and Spanish
Manage high-volume portfolio of 100+ accounts
Proficiency with Salesforce and CPQ tools
Advanced Excel data manipulation skills
Nice-to-have
Experience with AI-powered workflow automation
Strong analytical and process-focused mindset
Ability to resolve complex customer situations
Self-driven ownership of large portfolios
Familiarity with enterprise specialized software
Key Requirements
Bachelor's degree in Business, Finance, or related field
Minimum 4 years of commercial operations experience