Virtual Pharmacy Tech Support Call Center Rep- (shift 11a-8p Et/8a-5p Pt) Exp Required

IQVIA UK

Multiple Locations
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Pharmacy support call center
Payment assistance solutions
Co-pay cards and vouchers
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
  • Field requests including card activation, program eligibility, explanation of program benefits, and troubleshooting submission rejections.
  • This is a 100% remote contract role with the opportunity for conversion to an IQVIA full-time employee.

Matching Summary

Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Pharmacy support call center
  • Payment assistance solutions
  • Co-pay cards and vouchers
  • Program eligibility explanation
  • Submission rejection troubleshooting
  • Work from home

Nice-to-have

  • Bi-lingual English/Spanish
  • Teamwork and inclusiveness
  • Innovative solutions

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • 3+ years call center experience
  • Experience in medical claim processing is a plus

Work Rights

Reside in the same country where the job is located

Tailored Resume

Cover Letter