Omnichannel Operations & Content Expert

Globe

Metro Manila, Philippines
Knowledge management expertise
Change management skills
Omni-channel operations experience
At Globe, our goal is to create a wonderful world for our people, business, and nation

Job Summary

  • At Globe, our goal is to create a wonderful world for our people, business, and nation.
  • You’ll own Globe’s 'Single Source of Truth' for pricing, policies, and brand voice across digital, retail, and hotline channels.
  • Your work will directly reduce friction, improve confidence, and strengthen customer loyalty across the ecosystem.

Matching Summary

At Globe, our goal is to create a wonderful world for our people, business, and nation.

Skills & Requirements

Must-have

  • Knowledge Management expertise
  • Change Management skills
  • Omni-channel Operations experience

Nice-to-have

  • Instructional Design skills
  • Customer Advocacy background

Key Requirements

  • Experience in retail or call center operations
  • Ability to guide staff in channel orchestration

Work Rights

Not specified

Tailored Resume

Cover Letter