Customer Service Representative

AmeriVet

United States, GA, United States
Competitive pyy; performance bonuses available; no...
Onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative to enhance client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team, all while fostering a warm and welcoming environment

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, competitive pay, and comprehensive health and wellness resources.
  • The role requires managing appointments, triaging inquiries, and maintaining accurate patient records within a fast-paced veterinary environment.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to enhance client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team, all while fostering a warm and welcoming environment.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to lift up to 40 pounds
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Must be able to work in a fast-paced dynamic environment

Work Rights

Not specified

Tailored Resume

Cover Letter