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Deutsche Bank is seeking a Senior Technical Lead in Service Operations for their Corporate Bank division in Pune, India. The role involves enhancing production environments through proactive improvement methodologies while ensuring optimal service delivery to corporate clients.
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Job Summary
You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment; Automation of manual work, monitoring improvements and platform hygiene.
Deutsche Bank’s Corporate Bank division is a leading provider of cash management, trade finance and securities finance.
You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value.
Matching Summary
Match Score: 75
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Deutsche Bank is seeking a Senior Technical Lead in Service Operations for their Corporate Bank division in Pune, India. The role involves enhancing production environments through proactive improvement methodologies while ensuring optimal service delivery to corporate clients.
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Skills & Requirements
Must-have
Production Application Support
ITIL Practices
SRE knowledge and mindset
Banking Domain knowledge
Application performance monitoring tools
Continuous Service Improvement approach
Nice-to-have
Innovative approach to software development
Supportive, collaborative environment
Growth Mindset with a Can-do-attitude
Emotional intelligence and cultural awareness
Key Requirements
~14+ years in financial services industry
University degree with technological or scientific focus or equivalent working experience
ITIL /SRE certification preferred
Project Management or advanced ITIL certifications are an advantage