Group Owner - Telstra Business Digitisation & Experience

Telstra

Performance-related pyy; not specified; benefits i...
Flexible (details on specific work mode not specified)
Proven experience leading large multi-disciplinary teams
Strong understanding of business and technology
Demonstrated ability to apply agentic ai and automation
Telstra is seeking a Group Owner for its Business Digitisation & Experience division, responsible for leading a multi-disciplinary team to enhance customer outcomes through digital transformation. This senior role focuses on improving sales and service channels by simplifying systems, embedding AI, and fostering a collaborative work environment

Job Summary

  • This critical role leads a multi-disciplinary team to ensure systems and experiences are simple, connected, and enable frontline teams to deliver improved customer outcomes.
  • The position is accountable for shaping future-ready channel experiences through the use of AI, automation, and modern platforms while partnering across business and technology.
  • Candidates will receive performance-related pay, access to thousands of learning programs, purchased annual leave, and a 30% discount on Telstra products and services.

Matching Summary

Match Score: 85

Telstra is seeking a Group Owner for its Business Digitisation & Experience division, responsible for leading a multi-disciplinary team to enhance customer outcomes through digital transformation. This senior role focuses on improving sales and service channels by simplifying systems, embedding AI, and fostering a collaborative work environment.

Salary

Performance-related pay; Not specified; Benefits include toolkit, additional leave, and product discounts

Skills & Requirements

Must-have

  • Proven experience leading large multi-disciplinary teams
  • Strong understanding of business and technology
  • Demonstrated ability to apply agentic AI and automation
  • Track record in large-scale sales and service transformation
  • Ability to influence across business and technology stakeholders

Nice-to-have

  • Strong customer focus and curiosity
  • Bias for action and high performance culture
  • Experience with cease sale and migration programs
  • Strategic acumen for navigating trade-offs
  • Excellent communication skills at all levels

Key Requirements

  • Senior leadership capability with track record in complex delivery portfolios
  • Experience bridging the gap between business strategy and technology execution
  • Proven ability to simplify operations using workflow optimisation and AI

Work Rights

Not specified

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