Operations Support Rep Ii

University of Rochester

Rochester, New York, United States
$18.65 - $26.11; bonus/equity: not specified; bene...
Not specified
High-volume inbound inquiries management
Basic technical support
Building automation system monitoring
The University of Rochester is seeking an Operations Support Representative II to provide dispatch and communication support for the university and its affiliates. This full-time position involves managing a high volume of inbound inquiries, troubleshooting issues, and responding to emergencies while ensuring a safe and positive working environment

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture. The Operations Support Rep II provides vital dispatch and communication support for the University and its affiliates. This role involves responding to service calls and managing emergencies effectively.

Matching Summary

Match Score: 75

The University of Rochester is seeking an Operations Support Representative II to provide dispatch and communication support for the university and its affiliates. This full-time position involves managing a high volume of inbound inquiries, troubleshooting issues, and responding to emergencies while ensuring a safe and positive working environment.

Salary

$18.65 - $26.11; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High-volume inbound inquiries management
  • Basic technical support
  • Building automation system monitoring

Nice-to-have

  • Calm under pressure
  • Effective communication skills
  • Team-oriented environment

Key Requirements

  • High School diploma or equivalent
  • 2 years of related work experience
  • Customer Service experience required

Work Rights

Not specified

Tailored Resume

Cover Letter