Veterinary Care Coordinator Supervisor

Pacificavevet Inc

Stoneham, MA, United States
Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client experience leadership
Front desk operations management
Team coaching and mentorship
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team

Job Summary

  • The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
  • This role involves managing staff scheduling, ensuring efficient appointment flow, and partnering with leadership on hiring, onboarding, and training new team members.
  • Central Animal Hospital is committed to delivering high-quality veterinary medicine, creating a warm client experience, and building a positive, team-driven culture.

Matching Summary

The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.

Salary

Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts

Skills & Requirements

Must-have

  • Client experience leadership
  • Front desk operations management
  • Team coaching and mentorship
  • Veterinary workflows knowledge
  • High standard client service

Nice-to-have

  • Compassionate leadership style
  • Collaborative team environment
  • Positive workplace culture
  • Growth and development focus

Key Requirements

  • High school diploma required
  • 3+ years customer service experience
  • 1-2 years veterinary experience
  • 1-2 years leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter