The Business Development Center (BDC) Administrator is responsible for managing customer interactions related to parts, service, and sales to increase appointments, sales, and customer retention
Job Summary
The Business Development Center (BDC) Administrator is responsible for managing customer interactions related to parts, service, and sales to increase appointments, sales, and customer retention.
Freedom CDJR of Lexington offers competitive pay, comprehensive medical, dental, and vision plans, paid holidays and PTO, and multiple employee benefits including a 401(k) plan and vehicle purchase discounts.
The company is part of Lithia Motors, a Fortune 500 automotive group with dealerships in 18 states, committed to growing both the company and its people.
Matching Summary
The Business Development Center (BDC) Administrator is responsible for managing customer interactions related to parts, service, and sales to increase appointments, sales, and customer retention.
Skills & Requirements
Must-have
Customer service skills
Computer and phone skills
Appointment scheduling
Database management
Product and sales knowledge
Nice-to-have
Ability to present information clearly
Time management skills
Typing efficiency
Team growth mindset
Knowledge of dealership and manufacturer promotions