Executive, Crm, Data Analytics & Customer Experience

Vantage Automotive Limited

Singapore
Manage crm programs and customer feedback
Ensure data accuracy and pdpa compliance
Coordinate with sales, service, and brand principals
This role supports customer engagement initiatives across BYD, DENZA, and VAL brands by managing CRM programs and loyalty schemes

Job Summary

  • This role supports customer engagement initiatives across BYD, DENZA, and VAL brands by managing CRM programs and loyalty schemes.
  • The position requires maintaining customer databases with strict adherence to data accuracy and PDPA compliance while using Salesforce.
  • Candidates will act as a central coordination point for customer feedback across multiple departments including Sales, Service, Parts, and Legal.

Matching Summary

Match Score: 75

This role supports customer engagement initiatives across BYD, DENZA, and VAL brands by managing CRM programs and loyalty schemes.

Skills & Requirements

Must-have

  • Manage CRM programs and customer feedback
  • Ensure data accuracy and PDPA compliance
  • Coordinate with Sales, Service, and Brand Principals

Nice-to-have

  • Experience with Salesforce systems
  • Strong coordination and communication skills
  • Background in automotive industry preferred

Key Requirements

  • Diploma or Degree in Business, Marketing, Communications, or Data Analytics
  • Experience in CRM, customer experience, or data analysis operations

Work Rights

Not specified

Tailored Resume

Cover Letter