Client Services Specialist – Italian Speaker (french As A Second Language)

AUTODESK CONSTRUCTION CLOUD

Ireland
Base: based on experience + location; bonus/equity...
Hybrid
Native-level italian proficiency
Fluent french language skills
Microsoft office skills
Autodesk Construction Cloud is seeking a Client Services Specialist who is a native Italian speaker with French as a second language. This hybrid role involves providing customer support, troubleshooting issues, and ensuring a high level of customer satisfaction while collaborating with partners and internal teams

Job Summary

  • You will ensure customers have immediate access to software products by troubleshooting back-office systems and using third-party tools.
  • The role involves communicating with customers across phone, chat, and email while providing hands-on training and webinars.
  • Autodesk values a culture of belonging and offers hybrid working options with monthly team meetups in Ireland.

Matching Summary

Match Score: 85

Autodesk Construction Cloud is seeking a Client Services Specialist who is a native Italian speaker with French as a second language. This hybrid role involves providing customer support, troubleshooting issues, and ensuring a high level of customer satisfaction while collaborating with partners and internal teams.

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants available; Benefits: Comprehensive benefits package included

Skills & Requirements

Must-have

  • Native-level Italian proficiency
  • Fluent French language skills
  • Microsoft Office skills
  • Operating systems knowledge
  • Live customer support experience

Nice-to-have

  • Additional European language skills
  • Trend identification abilities
  • Process improvement mindset
  • Hybrid work flexibility
  • Partner onboarding experience

Key Requirements

  • Native Italian speaker
  • Fluent French speaker
  • Microsoft Office proficiency
  • Operating system expertise

Work Rights

Not specified

Tailored Resume

Cover Letter