The Senior Manager, Facilities oversees all aspects of the Macy’s Stores Operations Center (MSOC) including the call center staff, environment and the work order system
Job Summary
The Senior Manager, Facilities oversees all aspects of the Macy’s Stores Operations Center (MSOC) including the call center staff, environment and the work order system.
This position manages hiring and training, schedules teams, and develops team members for larger assignments.
We offer a dynamic, inclusive environment with competitive pay and benefits.
Matching Summary
The Senior Manager, Facilities oversees all aspects of the Macy’s Stores Operations Center (MSOC) including the call center staff, environment and the work order system.
Salary
$108,120 - $180,360 Annually
Skills & Requirements
Must-have
Manage day to day operations of MSOC
Oversight of work orders and vendor coordination
Develop Supervisors to improve team performance
Manage financial commitments
Strong leadership and interpersonal skills
Problem-solving for emergencies and disruptions
Nice-to-have
Foster an environment of acceptance and respect
Develop a culture of ownership and accountability
Embrace change and support leadership direction
Key Requirements
5-7 years experience in related job preferred
High school diploma or Bachelor’s degree required
Ability to work a flexible schedule
Off hour on-call support and occasional travel required