Assistant Operations Manager (Front Office)

RESORTS WORLD AT SENTOSA PTE. LTD.

Sentosa, Singapore
5 years front office team leadership experience
Diploma or degree in hospitality management
Excellent communication and interpersonal skills
Collaborate with Operations Managers to maintain efficient front office operations and uphold brand standards

Job Summary

  • Collaborate with Operations Managers to maintain efficient front office operations and uphold brand standards.
  • Coach and guide team members to ensure high levels of guest satisfaction and flawless experiences.
  • Play a key role in emergency response procedures to ensure the wellbeing of guests and colleagues.

Matching Summary

Collaborate with Operations Managers to maintain efficient front office operations and uphold brand standards.

Skills & Requirements

Must-have

  • 5 years Front Office team leadership experience
  • Diploma or Degree in Hospitality Management
  • Excellent communication and interpersonal skills
  • Ability to perform independently and as a team player
  • Proficiency in Microsoft Office applications

Nice-to-have

  • Experience in 5-star hotel environment
  • Strong coaching and guidance capabilities
  • Commitment to guest safety and emergency response

Key Requirements

  • Minimum Diploma or Degree in Hospitality or Tourism Management
  • Minimum 5 years' experience as a team leader in Front Office
  • Experience preferably in a 5-star hotel environment

Work Rights

Not specified

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