Professional, Product Support

jll.co.in

Ciudad de Mexico, MEX
Fully remote
Product subject matter expertise
User issue resolution
Real-time collaboration with us colleagues
JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate

Job Summary

  • JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate.
  • The Product Specialist supports specific products by providing expertise, resolving user issues, and improving technology through product delivery processes.
  • This remote position requires availability during US business hours and involves real-time collaboration with US colleagues.

Matching Summary

JLL empowers you to shape a brighter way by combining world class services, advisory and technology for clients in real estate.

Skills & Requirements

Must-have

  • Product subject matter expertise
  • User issue resolution
  • Real-time collaboration with US colleagues
  • UAT testing and feedback
  • Generative AI prompt creation
  • Customer support excellence

Nice-to-have

  • Continuous learning commitment
  • Team player and independent worker
  • Organizational and communication skills
  • Training material development
  • Knowledge management

Key Requirements

  • 1-2+ years product support experience
  • 2+ years experience in supported business lines
  • Availability during US business hours (EST/PST)

Work Rights

Not specified

Tailored Resume

Cover Letter