$99,500.00-$130,900.00; not specified; not specifi...
Onsite
Itil process subject matter expert
Service management suite knowledge
Business process analysis
The Senior IT Process Analyst acts as the highest-level technical expert in all aspects of business analysis, measurement and reporting, and continual improvement of a specified computing process
Job Summary
The Senior IT Process Analyst acts as the highest-level technical expert in all aspects of business analysis, measurement and reporting, and continual improvement of a specified computing process.
This role involves leading cross-functional teams to address business needs or systems issues, overseeing specific projects or programs, and supporting services through their entire life cycle.
Fermilab offers a competitive and comprehensive benefits program including medical, dental, vision, paid time off, retirement benefits, and more.
Matching Summary
The Senior IT Process Analyst acts as the highest-level technical expert in all aspects of business analysis, measurement and reporting, and continual improvement of a specified computing process.
Salary
$99,500.00-$130,900.00; Not specified; Not specified
Skills & Requirements
Must-have
ITIL process subject matter expert
Service Management suite knowledge
business process analysis
reporting and measurement
cross-functional team leadership
Nice-to-have
emerging industry trends
creative thinking
strong customer service ties
collaboration with senior leaders
Key Requirements
High school diploma with 8+ years of experience
Bachelor’s degree in related field with 6+ years of experience preferred
Detailed knowledge of at least one end-user reporting tool
Proven ability to oversee business requirements gathering
Ability to plan, schedule, and direct skilled labor