Sipp Client Services Manager

VANGUARD AUSTRALIA

Manchester, United Kingdom
Competitive salary; discretionary annual bonus; pe...
Hybrid
Significant financial services experience
Strong understanding of pension legislation
Proven track record leading teams
This newly-created role is critical in enabling Vanguard's success in the retirement sector by scaling the business and driving efficiency

Job Summary

  • This newly-created role is critical in enabling Vanguard's success in the retirement sector by scaling the business and driving efficiency.
  • The successful candidate will lead a high-performing team, act as an escalation point for complex queries, and collaborate with technology teams to enhance systems.
  • Vanguard offers a competitive salary, discretionary bonus, private medical cover, and access to flexible benefits including a tech scheme and cycle to work.

Matching Summary

This newly-created role is critical in enabling Vanguard's success in the retirement sector by scaling the business and driving efficiency.

Salary

Competitive salary; Discretionary annual bonus; Pension scheme with employer contributions

Skills & Requirements

Must-have

  • Significant financial services experience
  • Strong understanding of pension legislation
  • Proven track record leading teams
  • Experience managing complex client scenarios
  • Ability to drive operational change

Nice-to-have

  • Passion for clients and scalability
  • Visionary about retirement evolution
  • Comfortable taking tough decisions
  • Championing upskilling and innovation
  • Fostering culture of accountability

Key Requirements

  • Industry certifications (e.g., CII, PMI)
  • Experience within financial services sector
  • Knowledge of FCA guidelines and governance

Work Rights

Not specified

Tailored Resume

Cover Letter