Lead Analyst, Hrit

AIA Digital+

Workday system expertise
Incident resolution within sla
Service request management
This role serves as the first point of contact for business users to resolve HRIT incidents and service requests efficiently

Job Summary

  • This role serves as the first point of contact for business users to resolve HRIT incidents and service requests efficiently.
  • The position requires specialized expertise in WORKDAY systems and supporting their integration with other HRIT platforms.
  • Candidates will work in a dynamic environment dedicated to powering AIA's mission to help millions live healthier, longer, better lives.

Matching Summary

This role serves as the first point of contact for business users to resolve HRIT incidents and service requests efficiently.

Skills & Requirements

Must-have

  • WORKDAY system expertise
  • Incident resolution within SLA
  • Service request management
  • First line support duties

Nice-to-have

  • Process improvement recommendations
  • Dynamic learning environment
  • Cross-functional collaboration skills

Work Rights

Not specified

Tailored Resume

Cover Letter