It Service Manager (m/w/d) Managed Services & Infrastructure
Kraftverkehr Nagel SE & Co. KG
Versmold, NW, DE
On-site
Managed it-service partner relationships
Framework agreements and data protection
Kpi, sla, and ola reporting
Develop, implement, and maintain a comprehensive partnership strategy for managed IT services, fostering stable and trusting relationships with external partners
Job Summary
Develop, implement, and maintain a comprehensive partnership strategy for managed IT services, fostering stable and trusting relationships with external partners.
Oversee data center operations, including monitoring, maintenance, and first/second-level support, while also leading the evaluation and implementation of new technologies.
Kraftverkehr Nagel SE & Co. KG offers a crisis-proof job in a system-relevant industry with flat hierarchies, flexible working, and opportunities for career development.
Matching Summary
Develop, implement, and maintain a comprehensive partnership strategy for managed IT services, fostering stable and trusting relationships with external partners.
Skills & Requirements
Must-have
Managed IT-service partner relationships
Framework agreements and data protection
KPI, SLA, and OLA reporting
Internal and external project team coordination
Data center operations and support
Modern technology and infrastructure implementation
Nice-to-have
Crisis-proof workplace
Flat hierarchies
Flexible working hours and mobile work
Modern digital hubs
Individual career development support
Employee benefits and discounts
Key Requirements
3+ years of relevant IT experience
Experience in Data Center and Cloud environments (VMware, Hyper-V, Azure Arc)
Experience building and maintaining partnerships
Structured planning and execution of complex tasks