Mass General Brigham Medical Group Western Massachusetts, Inc.
Northampton, MA, United States
Base: $17.71 - $24.40phly; bonus/equity: not speci...
On-site
Patient greeting and assistance
Answering phone inquiries
Filing patient records
Mass General Brigham Medical Group is seeking a full-time Patient Experience Navigator for their Urgent Care team in Northampton, MA. This role involves performing administrative tasks to enhance patient care and requires 2-3 years of administrative experience, alongside strong communication skills
Job Summary
The Mass General Brigham Medical Group provides a wide range of ambulatory care offerings, including urgent care, aiming to bring healthcare closer to patients.
This role involves performing administrative functions to support smooth and efficient clinical service operations, including patient check-in/check-out and managing patient flow.
The organization strives to provide exceptional care and believes high-performing teams drive groundbreaking medical discoveries.
Matching Summary
Match Score: 75
Mass General Brigham Medical Group is seeking a full-time Patient Experience Navigator for their Urgent Care team in Northampton, MA. This role involves performing administrative tasks to enhance patient care and requires 2-3 years of administrative experience, alongside strong communication skills.
Salary
Base: $17.71 - $24.40/Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Patient greeting and assistance
Answering phone inquiries
Filing patient records
Processing patient billing
Scanning documents
Handling prior authorizations
Verifying registrations
Nice-to-have
Compassion and emotional support
Flexibility with scheduling needs
Cross-coverage at other locations
Key Requirements
High School Diploma or Equivalent
2-3 years Administrative Assistant or Secretarial Experience