Senior IT Operations Engineer

TECHNTEA PTE. LTD.

Singapore
Not specified
6-10 years it operations experience
Jamf pro macos endpoint management
Okta identity lifecycle automation
TECHNTEA PTE. LTD. is seeking a Senior IT Operations Engineer to oversee IT service delivery, identity management, and endpoint management within a multinational environment. The ideal candidate will have significant experience with ITIL practices and tools such as Jamf Pro and Okta

Job Summary

  • The role requires running ITIL-aligned service delivery with clear SLAs and rigorous post-incident reviews.
  • Candidates must lead end-to-end identity lifecycle automation using Okta for employees and applications.
  • Success is measured by consistent SLA attainment, reduced MTTR, and near-universal SSO/MFA coverage.

Matching Summary

Match Score: 85

TECHNTEA PTE. LTD. is seeking a Senior IT Operations Engineer to oversee IT service delivery, identity management, and endpoint management within a multinational environment. The ideal candidate will have significant experience with ITIL practices and tools such as Jamf Pro and Okta.

Skills & Requirements

Must-have

  • 6-10 years IT operations experience
  • Jamf Pro macOS endpoint management
  • Okta identity lifecycle automation
  • ITIL service delivery practices
  • Google Workspace administration
  • L1-L2.5 team leadership

Nice-to-have

  • Fast-growth environment experience
  • Regulated industry background
  • Multinational team management
  • Process simplification skills
  • Vendor and SOW management

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 6-10 years hands-on IT operations experience
  • Proficiency in Jira Service Management
  • Experience with multinational environments

Work Rights

Not specified

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