Customer Service Officer | Community Bank San Remo

Bendigo and Adelaide Bank Ltd

San Remo, Victoria, Australia
Not specified; not specified; health + wellbeing s...
On-site
Experience in customer service environment
Strong attention to detail for secure transactions
Ability to communicate face to face and over phone
Bendigo and Adelaide Bank Ltd is seeking a Customer Service Officer for a 7-month fixed-term contract in San Remo, Victoria. The role focuses on delivering exceptional customer service, supporting clients with their banking needs, and enhancing digital literacy while fostering community connections

Job Summary

  • This role offers the autonomy to help customers achieve their financial goals through in-depth conversations and product recommendations.
  • The position involves supporting customers with digital literacy and online banking needs while maintaining a strong risk mindset.
  • Employees benefit from on-the-job training, external development opportunities, and access to health and wellbeing support including discounted gym memberships.

Matching Summary

Match Score: 85

Bendigo and Adelaide Bank Ltd is seeking a Customer Service Officer for a 7-month fixed-term contract in San Remo, Victoria. The role focuses on delivering exceptional customer service, supporting clients with their banking needs, and enhancing digital literacy while fostering community connections.

Salary

Not specified; Not specified; Health and wellbeing support, discounted gym memberships, private health insurance options, Employee Assistance Program

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Strong attention to detail for secure transactions
  • Ability to communicate face to face and over phone

Nice-to-have

  • Eagerness to understand bank differences
  • Drive for collaboration and mateship
  • Experience in banking and finance industry

Key Requirements

  • 7 Month Fixed Term Contract availability
  • Full-time hours commitment (76 hours per fortnight)
  • Willingness to travel to Grantville and Cowes branches

Work Rights

Not specified

Tailored Resume

Cover Letter