Xerox Corporation is seeking an experienced Application Support Analyst for a project-based role in Cebu, Philippines, focusing on Order to Cash (O2C) systems and financial applications. The ideal candidate will have a strong background in IT service delivery, application support, and financial operations, with expertise in various enterprise and legacy applications
Job Summary
This role oversees production operations and service delivery for critical Order to Cash systems across US and Canada.
The successful candidate will ensure reliability and performance of applications supporting billing, invoicing, and collections processes.
The position requires leading cross-functional teams while managing vendor relationships and ensuring compliance with IT governance standards.
Matching Summary
Match Score: 85
Xerox Corporation is seeking an experienced Application Support Analyst for a project-based role in Cebu, Philippines, focusing on Order to Cash (O2C) systems and financial applications. The ideal candidate will have a strong background in IT service delivery, application support, and financial operations, with expertise in various enterprise and legacy applications.
Skills & Requirements
Must-have
Order to Cash (O2C) system support
Oracle EBS and Siebel CRM expertise
Mainframe and legacy application management
Production gatekeeper and change management
Vendor relationship and SLA governance
ITIL practices and incident management
Nice-to-have
Azure hybrid environment experience
PeopleSoft and TeraData knowledge
Continuous service improvement culture
Cross-platform integration skills
Leadership and team mentoring abilities
Key Requirements
10+ years of IT Service Delivery or Application Support experience
Bachelor's degree in Computer Science or related field
Deep experience with Oracle EBS, Siebel CRM, and Mainframe systems