Customer Service Relationship Specialist​- San Antonio, Tx

Hartford Fire Insurance

San Antonio, TX, US
Base: $25 ph; bonus/equity: not specified; benefit...
Fully remote
Inbound telephone call handling
Fast-paced complex environment navigation
Dedicated distraction-free workspace
The primary role is to provide an effortless experience to existing policyholders, third parties, and agents regarding insurance questions and concerns

Job Summary

  • The primary role is to provide an effortless experience to existing policyholders, third parties, and agents regarding insurance questions and concerns.
  • Employees receive ongoing coaching and development to support their career growth within the organization.
  • Benefits include medical, dental, vision, life, disability insurance effective day one, plus 25 days of paid time off in the first year.

Matching Summary

The primary role is to provide an effortless experience to existing policyholders, third parties, and agents regarding insurance questions and concerns.

Salary

Base: $25 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Life, Disability, 25 days PTO, Tuition reimbursement, 401K

Skills & Requirements

Must-have

  • Inbound telephone call handling
  • Fast-paced complex environment navigation
  • Dedicated distraction-free workspace
  • High speed broadband internet connection
  • Ability to learn insurance products quickly

Nice-to-have

  • Strong empathy for customers and colleagues
  • Problem solving and critical thinking skills
  • Spanish bilingual capability
  • Commitment to ongoing coaching and development

Key Requirements

  • High School Diploma or equivalent experience
  • Demonstrated background in customer service or related field
  • Minimum upload/download speeds of 10Mbps/100 Mbps

Work Rights

Not specified

Tailored Resume

Cover Letter