Billing/scheduling Associate Ii - Pediatrics Central Administration

Washington University in St. Louis

St. Louis, Missouri, US
Base: $17.87 - $27.06 ph; bonus/equity: not specif...
Obtains insurance information from patients
Schedules patient appointments via phone or email
Processes internal physician referrals
The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact

Job Summary

  • The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact.
  • Candidates will communicate with physicians and clinical staff to manage urgent scheduling requests and process internal referrals.
  • Washington University offers competitive benefits including up to 22 days of vacation, health insurance, and tuition coverage for employees and families.

Matching Summary

The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact.

Salary

Base: $17.87 - $27.06 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, retirement plan, tuition coverage

Skills & Requirements

Must-have

  • Obtains insurance information from patients
  • Schedules patient appointments via phone or email
  • Processes internal physician referrals
  • Explains billing process to patients
  • Uses Epic EHR and billing systems

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to solve moderately complex problems
  • Experience with Microsoft Office suite
  • Customer service orientation in healthcare

Key Requirements

  • High school diploma or equivalent
  • 3 years of relevant experience
  • No specific certification required

Work Rights

Not specified

Tailored Resume

Cover Letter