Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
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7+ years in b2b enterprise software support
5+ years managing complex saas solutions
Strong technical background and acumen
** Workday is seeking a Senior Technical Account Manager for their Warsaw office, focusing on building strong customer relationships and managing complex SaaS solutions. The ideal candidate will have a solid technical background, excellent communication skills, and a proven track record in customer success and account management. **

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
  • Candidates must possess strong technical acumen to navigate challenges with large, complex customers and drive escalations effectively.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field, along with competitive compensation including bonuses and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Technical Account Manager for their Warsaw office, focusing on building strong customer relationships and managing complex SaaS solutions. The ideal candidate will have a solid technical background, excellent communication skills, and a proven track record in customer success and account management. **

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years in B2B enterprise software support
  • 5+ years managing complex SaaS solutions
  • Strong technical background and acumen
  • Experience with large enterprise accounts
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German, French, or Spanish
  • Experience in HR, Payroll, or Financials domains
  • C-level stakeholder engagement experience
  • Proactive problem-solving mindset
  • Ability to work in fast-paced environments

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years product support or consulting experience
  • 5+ years implementing/managing complex SaaS solutions
  • English fluency required; other languages preferred

Work Rights

Not specified

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