Reservation Agent

Hotel Chadstone Melbourne MGallery

Rixos Radamis
**
Process reservations via phone mail fax
Knowledge of hotels trains airlines rates
Prepare confirmation cancellation letters documents
** The Hotel Chadstone Melbourne MGallery is seeking a Reservation Agent to manage various reservation requests and maintain organized records. The ideal candidate should have a strong background in hospitality, excellent customer service skills, and a commitment to environmental sustainability. **

Job Summary

  • The role involves organizing reservation records by date or alphabetically and preparing necessary confirmation and cancellation documentation for clients.
  • Candidates must possess prior knowledge about hotels, transportation options, and airline rates to effectively serve travel agents and guests.
  • Employees are expected to actively participate in environmental protection efforts including energy conservation, waste elimination, and biodiversity awareness training.

Matching Summary

Match Score: 75

** The Hotel Chadstone Melbourne MGallery is seeking a Reservation Agent to manage various reservation requests and maintain organized records. The ideal candidate should have a strong background in hospitality, excellent customer service skills, and a commitment to environmental sustainability. **

Skills & Requirements

Must-have

  • Process reservations via phone mail fax
  • Knowledge of hotels trains airlines rates
  • Prepare confirmation cancellation letters documents
  • Track room facilities and booking categories
  • Handle crisis periods and client programs

Nice-to-have

  • Sophisticated and friendly appearance
  • Awareness of biological diversity processes
  • Energy saving and waste reduction initiatives
  • Quality management system implementation knowledge

Key Requirements

  • 4-year bachelor's degree required
  • At least 2 years of work experience
  • Sufficient foreign language knowledge
  • MS Office applications proficiency
  • Front Office computer system experience

Work Rights

Not specified

Tailored Resume

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