Customer Infrastructure Manager

London Stock Exchange Group

Gdynia, Poland
Base: zł175,700 - zł277,900; bonus/equity: annual ...
Infrastructure relationship management
Technical stakeholder engagement
Customer infrastructure reviews
This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options

Job Summary

  • This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.
  • The role will serve as the primary point of contact for all infrastructure‑related service escalations, both customer‑facing and internal, and works closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams.
  • LSEG is committed to offering competitive Compensation and Benefits, with an anticipated annual gross base salary between zł175,700 - zł277,900 and eligibility for an Annual Bonus Plan.

Matching Summary

This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options.

Salary

Base: zł175,700 - zł277,900; Bonus/Equity: Annual Bonus Plan; Benefits: LSEG Benefits program

Skills & Requirements

Must-have

  • Infrastructure relationship management
  • Technical stakeholder engagement
  • Customer infrastructure reviews
  • Infrastructure delivery options
  • Service escalations management
  • Windows servers, networking, cloud

Nice-to-have

  • Emerging technologies orientation
  • Market data understanding
  • FinTech industry knowledge
  • Proactive and self-motivated
  • Analytical and problem-solving

Key Requirements

  • Demonstrated success in a technical, client-facing role
  • Good working knowledge of LSEG products and systems
  • High level of confidence in written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter