Senior Airfreight Customer Service Executive / Changi Cargo
SWIFT SEARCH GLOBAL PTE. LTD.
Singapore
5-10 years airfreight experience
Quotation and pricing strategy expertise
Airlines and vendor coordination skills
This role serves as the primary point of contact for key airfreight customers, handling RFQs and converting quotes into confirmed bookings
Job Summary
This role serves as the primary point of contact for key airfreight customers, handling RFQs and converting quotes into confirmed bookings.
The successful candidate will liaise with airlines and co-loaders to secure competitive rates while providing market insights on capacity and trends.
Candidates must possess strong operational knowledge to monitor shipments, resolve issues proactively, and collaborate closely with sales and warehouse teams.
Matching Summary
Match Score: 85
This role serves as the primary point of contact for key airfreight customers, handling RFQs and converting quotes into confirmed bookings.
Skills & Requirements
Must-have
5-10 years airfreight experience
Quotation and pricing strategy expertise
Airlines and vendor coordination skills
Nice-to-have
Market insights and trend analysis
Mentoring junior staff capabilities
Proactive issue resolution skills
Key Requirements
5-10 years experience in airfreight or freight forwarding
Strong knowledge of pricing and operations
Experience handling quotations and customer accounts