Gerente De Loja – Balneário Camboriú, Santa Catarina, Brasil

Western Union

Balneário Camboriú, Santa Catarina, Brasil
100% presencial
Customer service excellence
Sales and commercial opportunities
Team leadership and development
Western Union is seeking a Store Manager for their location in Balneário Camboriú, Brazil, who will be responsible for operational excellence, team management, and customer service. The role requires strong leadership and communication skills, along with experience in customer service and team management

Job Summary

  • You are responsible for ensuring operational excellence, achieving business results, and managing people, ensuring that the customer experience is consistent with company standards.
  • Accompany daily/weekly/monthly goals and analyze indicators (sales, conversion, average ticket).
  • You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, as well as top-tier development platforms, among others.

Matching Summary

Match Score: 85

Western Union is seeking a Store Manager for their location in Balneário Camboriú, Brazil, who will be responsible for operational excellence, team management, and customer service. The role requires strong leadership and communication skills, along with experience in customer service and team management.

Skills & Requirements

Must-have

  • Customer service excellence
  • Sales and commercial opportunities
  • Team leadership and development
  • Store operations supervision
  • Loss prevention and compliance

Nice-to-have

  • Multilingual fluency
  • Brand representation
  • Local commercial actions

Key Requirements

  • Minimum 1 year of experience in customer service in a money transfer operation
  • Minimum 1 year of experience in people management
  • Proficiency in MS Word, MS Excel, MS Access
  • Mandatory ABRACAM certification or obtain it
  • Availability to work Monday to Saturday

Work Rights

Not specified

Tailored Resume

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