The Import/Export Support Representative acts as a liaison between customers and the company by providing top tier customer service to ensure their satisfaction
Job Summary
The Import/Export Support Representative acts as a liaison between customers and the company by providing top tier customer service to ensure their satisfaction.
You will be responsible for day-to-day general account service functions that include, but are not limited to, order processing, import/export documentation, and logistical tasks.
Your goal is to build valuable relationships with customers to encourage new and repeat business for account growth by performing the Support Representative duties.
Matching Summary
The Import/Export Support Representative acts as a liaison between customers and the company by providing top tier customer service to ensure their satisfaction.
Skills & Requirements
Must-have
Customer service
Order processing
Import/export documentation
Logistical tasks
Shipment tracking
Customs clearance
Nice-to-have
Pro-active problem solving
Work in global offices network
Adaptability to change
Dynamism
Results-oriented
Key Requirements
0-2 years of relevant experience
Associate degree or equivalent
Knowledge of FCL/LCL, import, export, ocean and air shipments helpful