Service Advisor

Lexus Of Valencia

Washington, MI, United States
Not specified
Initiate automotive services and repairs
Verify warranty and service contract coverage
Develop estimates for materials labor and supplies
Lexus of Valencia is seeking a Service Advisor to facilitate automotive service and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate should have prior experience in a similar role and a basic understanding of automotive mechanics

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • You will serve as the primary communicator and liaison between the customer and the technician to ensure needs are understood.
  • Responsibilities include developing cost estimates, writing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 85

Lexus of Valencia is seeking a Service Advisor to facilitate automotive service and repairs, ensuring excellent customer communication and satisfaction. The ideal candidate should have prior experience in a similar role and a basic understanding of automotive mechanics.

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Verify warranty and service contract coverage
  • Develop estimates for materials labor and supplies
  • Write repair orders and obtain approval signatures
  • Communicate between customer and technician

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior experience as an automotive technician a plus
  • Team player focused on exemplary customer service
  • Basic mechanical understanding of an automobile
  • Acceptable driving record and valid driver license

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

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